For Russia Buyers,Please recheck shipping information: Recipient Name(three words full name to Russia),Street,City,State/Province,Zip/Postal Code,Country,Phone Number)before payment,if Wrong or Can't be recognized by destination country,we won't re-send item or won't return money,please understand!
For Korean Buyers,As your Goverment adjusted the Postcode ,please offer New Postcode(5 Numbers, like 12345) for a faster delivery.
Normally, our warehouse off work on Sunday, order Monday and Wensday will get a faster process！
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International Buyers Note:
1，Expert package: to cut down the price, most of toys will be packed without original box，most of the toys from our store will be sent with export standard package，which could benefit our buyers directly.
2,Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
3. We offer free shipping by China post air mail : Generally, delivery to USA takes about 20-30 days.
4. Delivery to Canada , AU, UK, and other European countries takes about 15-39 days.
5. If you need the item very urgently, please contact us for express shipping. We will calculate the express shipping cost for you. Express shipping takes about 3-7 days to arrive.
6. If you have not got it within the shipping time, please no hesitate to contact us. We will check it for you with the post office and customs.
7. Because sometimes it will be delayed for traffic or flight. Please do not open dispute to us. We will take responsibility to resend or refund for any lost item.
1. There are many payment methods available on Aliexpress.com .You choose a method which is the most convenient for you. To protect your interests, your payment will be temporarily held by Aliexpress, and will not be released until you receive your order and are satisfied with it.
All payment must be finished within 3 days, otherwise will result in a unpaid reminder.
2. Import duties, taxes, or charges are not included in the cost you pay to us.
If you want to exchange the items received, you must contact us within 7 days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status.
If you have any questions/concerns,please contact us through”Contact now“link or “Chat now“link,we will respond within 1 business day or less.
We prohibit neutral or negative feedback rating.This is because:
1.we probide 60-day money-back guarantee.(if you are not 100% satisfied with your purchase)
2.you can return and replacement or refund.(Item not damaged and you need to bear the return shipping)
3.all problems can be solved.
Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. Thank you.
Please don't leave any negative or neutral feedback before e-mail your problem to us.We can help you to solve problem.All problems can be solved.Thanks again!