1. The trade is cross-border , so it’ll take a long time for delivery, the typical time of arrivals from is between 20-59 days. If you don’t want to wait so long time, please pay the Express fee or don’t buy it. If you need faster shipping service, like DHL or EMS, please contact us.
2. We don’t Responsible for your Customs duty.
3. We ship item to your Ali checked address by default. If you want to change your address, please change it in Ali receiving address BEFORE you pay. Or write your new address on Ali note. Please provide your exact address in detail and full name; if you provide your telephone number, it will be better.
If you have received the order, please Confirms that the goods intact . If the goods are damaged, please don’t sign for the order, Don’t confirm receipt on alibaba, contact us in the first time. Please leave a message to me about your questions and damaged photos about our product, We will send a new one to you. If you don’t want a new one, please do not hesitate to contact us, we will give you some refund according to the product damage.
And if you are not satisfied with the item or it is lost along the way, and wanna leave a bad feedback or open a dispute, please contact us in time. Negative feedback can not solve problem, you should tell us the problems, So we can fix it and make you happy.
Thank you for your support, and we look forward to providing you with the best buying experience again on AliExpress!